Return & Refund Policy

Return & Refund Policy

At FlexStep™, every product is made with care and attention to detail. To uphold strict quality, hygiene, and fairness standards for all customers, all sales are final.

Returns

We do not accept returns under any circumstances. Once an order is placed and confirmed, it cannot be cancelled or returned. Please review all product details, sizing information, and descriptions carefully before completing your purchase.

Refunds

We do not offer refunds for any reason. All purchases are final and non-refundable. This policy allows us to maintain fair pricing while ensuring every customer receives a brand-new, unused product.

Exchanges

We do not offer exchanges. Orders cannot be modified once confirmed, so please select your items carefully before checkout.

Non-Returnable Items

All products sold by FlexStep™, including standard and specialized items, are final sale. Due to hygiene, safety, and production standards, no exceptions can be made.

Important Notice

By completing your purchase, you acknowledge and agree to this return and refund policy. This ensures fairness for all customers and guarantees that every product shipped is new, untouched, and in pristine condition.

Contact Us

If you have questions regarding your order or this policy, contact our support team at flexstepco@outlook.com. We’re happy to help clarify before you place an order.